Talk John Caunt with wings the size of

with wings the size of a small plane

Winner of the FT Goldman Sachs Business Book of the Year Award 2011

and frequent failures at living mindfully

the 'red-hot' Rhodes Scholar

A young professional is denied promotion for being deemed abrasive instead of placating her boss

Talk John Caunt with wings the size ofA groundbreaking book that reveals the hidden architecture of our conversations and how even small improvements can have a profound impact on our relationships in work and lifefrom a celebrated Harvard Business School professor and leading expert on the psychology of conversation. Alison Wood Brooks brings to life the science of conversation, in which she is a world expert, with the utmost warmth, empathy, and joy.Angela Duckworth, #1 New York Times