Session Plan-BSBOPS404 Implement customer service strategies SIT Core units BSBCRT411 Apply critical

Core units BSBCRT411 Apply critical thinking to work practices BSBTEC404 Use digital technologies to collaborate in a work environment BSBTWK401 Build and maintain business relationships BSBWHS411 Implement and monitor WHS policies

Core units CHCDIV001 Work with diverse people CHCMHS007 Work effectively in trauma informed care CHCMHS008 Promote and facilitate self advocacy CHCMHS011 Assess and promote social

The third party person is asked to provide feedback on the candidate's skills and workplace performance

Core units BSBCRT501 Originate and develop concepts BSBWHS501 Ensure a safe workplace IICTGAM504 Manage interactive media production ICTICT418 Contribute to copyright

All assessment resources include context and conditions of assessment

Session Plan-BSBOPS404 Implement customer service strategies SIT Core units BSBCRT411 Apply criticalOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these