Vocational Placement Kit-BSBXBD403 Analyse big data Certificate IV aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency PSPGEN034 Compose complex workplace documents PSPGEN043 Apply government processes PSPGEN027 Gather and analyse information PSPGEN057 Develop and use political nous If you require RPL Kits with comprehensive benchmarking

Units of competency RIISAM203D Use hand and power tools RIIWHS201D Work safely and follow WHS policies and procedures RIICCM206D Support plant operations RIICOM201D Communicate in the workplace If you require RPL Kits with comprehensive benchmarking

Core units CPCCBC4012 Read and interpret plans and specifications CPCCBC4014 Prepare simple building sketches and drawings Elective Units CPCCBC4003 Select

Units of competency AHCWRK303 Respond to emergencies AHCFAU201 Recognise fauna AHCWHS301 Contribute to work health and safety processes If you require RPL Kits with comprehensive benchmarking

Vocational Placement Kit-BSBXBD403 Analyse big data Certificate IV aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.