Core units ICTTEN202 Use hand and power tools ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN211 Work effectively in a telecommunications network environment ICTWHS204 Follow work health and safety and environmental policy and procedures ICTWOR308 Provide customer service to telecommunications customers Elective units BSBSUS201 Participate in environmentally sustainable work practices CPCCWHS2001 Apply WHS requirements
Core units ICTDBS502 Design a database ICTICT401 Determine and confirm client business requirement ICTICT403 Apply software development methodologies ICTICT418 Contribute to copyright
ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTNWK615 Design and configure desktop virtualisation ICTSAS512 Review and manage delivery of maintenance services ICTSAS518 Install and upgrade operating systems ICTSAS524 Develop
Units of competency TAEDEL404A Mentor in the workplace CHCMGT003 Lead the work team CHCPRP003 Reflect on and improve own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)
to be completed by an independent third party who is familiar with the candidate's abilities in the workplace and who currently is (or has previously worked) in a supervisory position to the candidate
SCORM Compliant Package-CPPFES2005 Demonstrate first attack firefighting equipment New Arrival Core units ICTTEN202 Use hand* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.