Learner Resources-MSL974016 Perform physical and mechanical tests New Unit Core units BSBSUS201 Participate in

Core units BSBSUS201 Participate in environmentally sustainable work practices BSBWOR203 Work effectively with others SITHCCC001 Use food preparation equipment SITHCCC005 Prepare dishes using basic methods of cookery SITHCCC006 Prepare appetisers and salads SITHCCC007 Prepare stocks

Core units CHCCOM001 Provide first point of contact CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS001 Participate in workplace health and safety BSBWOR202 Organise and complete daily work activities Elective units CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety HLTAID010 Provide basic emergency life support HLTINF006 Apply basic principles and practices of infection prevention and control CHCCDE019 Work within a community development framework If you require RPL Kits with comprehensive benchmarking

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

Units of competency FWPCOT3260 Recover four wheel drive vehicles FWPFGM3215 Perform complex 4x4 operations FWPFGM3214 Operate a four wheel drive in a towing situation FWPCOT2233 Navigate in forest areas FWPCOT3259 Operate a four wheel drive on unsealed roads If you require RPL Kits with comprehensive benchmarking

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTAAP002 Confirm physical health status HLTAID011 Provide first aid HLTAID016 Manage first aid services and resources HLTCAR001 Perform electrocardiography (ECG) HLTHPS001 Take clinical measurements HLTHPS002 Support health professional in the delivery of care HLTHPS003 Maintain medication stocks HLTHPS005 Handle medical specimens HLTINF001 Comply with infection prevention and control policies and procedures HLTINF002 Process reusable medical devices and equipment HLTWHS003 Maintain work health and safety BSBADM307 Organise schedules BSBINM401 Implement workplace information system BSBMED301 Interpret and apply medical terminology appropriately BSBMED302 Prepare and process medical accounts BSBMED303 Maintain patient records Elective units BSBMED401 Manage patient recordkeeping system CHCCCS020 Respond effectively to behaviours of concern CHCPRP003 Reflect on and improve own professional practice HLTAID014 Provide advanced first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-MSL974016 Perform physical and mechanical tests New Unit Core units BSBSUS201 Participate inOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all