Unit Knowledge Guide-SITXMGT005 Establish and conduct business relationships CUA Core units AHCIRG219 Assist with

Core units AHCIRG219 Assist with low volume irrigation operations AHCIRG221 Assist with pressurised irrigation operations AHCWHS201 Participate in work health and safety processes Elective units AHCIRG220 Assist with surface irrigation operations AHCIRG222 Assist with pump and flow control device operations AHCSOL202 Assist with soil or growing media sampling and testing AHCWRK209 Participate in environmentally sustainable work practices AHCDRG202 Maintain drainage systems AHCMOM203 Operate basic machinery and equipment AHCPER209 Recognise characteristics of integrated plant and animal systems AHCWRK204 Work effectively in the industry AHCWRK205 Participate in workplace communications AHCWRK208 Provide information on products and services CPCPCM2040A Read plans and calculate plumbing quantities CPCPCM2043A Carry out WHS requirements CPCPCM2047A Carry out levelling If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process If you require RPL Kits with comprehensive benchmarking

Core units CPCCCA3014 Construct and install bulkheads CPCCCA3026 Assemble partitions CPCCCM2012 Work safely at heights CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCPB3001 Fix standard plasterboard wall sheets CPCCPB3002 Fix standard plasterboard ceiling sheets CPCCPB3003 Fix battens CPCCPB3004 Fix wet area sheets CPCCPB3005 Fix ceiling sheets to external protected areas CPCCPB3006 Fix fibre cement board CPCCPB3007 Apply levels of finish standards to planning and inspection of own work CPCCPB3008 Mix plastering compounds CPCCPB3009 Finish plasterboard joints manually CPCCPB3010 Manually sand plaster work CPCCPB3012 Cut and fix paper-faced cornices CPCCWC3003 Install dry wall passive fire-rated systems CPCCWC3004 Install suspended ceilings CPCCWHS2001 Apply WHS requirements

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTAAP002 Confirm physical health status HLTAID011 Provide first aid HLTAID016 Manage first aid services and resources HLTCAR001 Perform electrocardiography (ECG) HLTHPS001 Take clinical measurements HLTHPS002 Support health professional in the delivery of care HLTHPS003 Maintain medication stocks HLTHPS005 Handle medical specimens HLTINF001 Comply with infection prevention and control policies and procedures HLTINF002 Process reusable medical devices and equipment HLTWHS003 Maintain work health and safety BSBADM307 Organise schedules BSBINM401 Implement workplace information system BSBMED301 Interpret and apply medical terminology appropriately BSBMED302 Prepare and process medical accounts BSBMED303 Maintain patient records Elective units BSBMED401 Manage patient recordkeeping system CHCCCS020 Respond effectively to behaviours of concern CHCPRP003 Reflect on and improve own professional practice HLTAID014 Provide advanced first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-SITXMGT005 Establish and conduct business relationships CUA Core units AHCIRG219 Assist withOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner