Vocational Placement Kit-BSBLDR601 Lead and manage organisational change AMP Units of competency CHCCCS019 Recognise

Units of competency CHCCCS019 Recognise and respond to crisis situations CHCCCS028 Provide client-centred support to people in crisis CHCCCS003 Increase the safety of individuals at risk of suicide If you require RPL Kits with comprehensive benchmarking

Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXLAN001 Conduct basic oral communication in a language other than English If you require RPL Kits with comprehensive benchmarking

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

CHCCOM006 Establish and manage client relationships

health and environment policies and procedures FWPCOR4203 Monitor quality and product care procedures Elective units FWPCOT4205 Coordinate log debarking operations FWPSAW4202 Plan and monitor saw log operations FWPSAW4205 Plan and monitor timber conversion TLID4032 Plan and conduct specialised lift FWPSAW4206 Monitor output timber for optimum volume and value recovery FWPSAW4207 Optimise timber production for volume and value recovery HLTAID014 Provide Advanced First Aid BSBESB407 Manage finances for new business ventures BSBINS402 Coordinate workplace information systems BSBLDR413 Lead effective workplace relationships BSBLDR414 Lead team effectiveness If you require RPL Kits with comprehensive benchmarking

Vocational Placement Kit-BSBLDR601 Lead and manage organisational change AMP Units of competency CHCCCS019 RecogniseA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.