Learning and Assessment Kit-MSFSS00009 Insulating Glass Unit Manufacturing Skill Set PMA Units of competency RIIWHS302E Implement

Units of competency RIIWHS302E Implement traffic management plans RIIRIS301D Apply risk management processes RIIWHS201D Work safely and follow WHS policies and procedures RIIWHS303 Position

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Units of competency AHCARB408 Perform a ground-based tree defect evaluation AHCARB409 Conduct a safety audit AHCARB316 Perform pruning operations AHCARB407 Supervise and audit tree operations AHCARB406 Verify pruning specifications * We can develop additional elective units that are not listed on request (Please contact us for further information)

egg and farinaceous dishes Group B SITHCCC012 Prepare poultry dishes Group B SITHCCC013 Prepare seafood dishes Group B SITHCCC014 Prepare meat dishes Group B SITHCCC018 Prepare food to meet special dietary requirements Group B SITHCCC019 Produce cakes

Units of competency BSBAUD513 Report on quality audits BSBAUD512 Lead quality audits BSBAUD511 Initiate quality audits BSBAUD411 Participate in quality audits * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-MSFSS00009 Insulating Glass Unit Manufacturing Skill Set PMA Units of competency RIIWHS302E ImplementOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to