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Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful
present and debate ideas ICTTEN513 Install
Units of competency MSMTMREF301 Use and maintain reference standards MSMTMVER402 Verify liquid measuring instruments using volume measures If you require RPL Kits with comprehensive benchmarking
Units of competency ICTWHS204 Follow work health and safety and environmental policy and procedures ICTCBL322 Install
Core units FNSINC503 Identify situations requiring complex ethical decision making FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSFMK416 Conduct work within financial markets compliance framework FNSFMK521 Analyse financial markets and information FNSFMK522 Apply financial product knowledge in the context of the deal transaction cycle FNSFMK524 Conduct work within financial markets organisational risk management framework Elective units FNSASICS503 Provide advice in foreign exchange FNSFMK411 Perform reconciliations FNSFMK502 Analyse financial market products for client FNSFMK503 Advise clients on financial risk FNSFMK517 Analyse risk mitigation in the operation process If you require RPL Kits with comprehensive benchmarking
Unit Knowledge Guide-AHCFIR202 Assist with planned burning Pre-Order Core units SIRXCEG001 Engage theOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner
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