aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises
Units of competency CPCCWHS1001 Prepare to work safely in the construction industry MSS014008 Improve sustainability through readily implementable change MSS014009 Evaluate sustainability impact of a work or process area BSBSUS511 Develop workplace policies and procedures for sustainability CUAPPR512 Develop sustainability of own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCLAH001 Work effectively in the leisure and health industries CHCLAH002 Contribute to leisure and health programming CHCLAH003 Participate in the planning
Units of competency CHCCCS023 Support independence and wellbeing HLTAHW028 Provide information and strategies in chronic condition care HLTAHW034 Provide healthy lifestyle programs and advice CHCCCS001 Address the needs of people with chronic disease * We can develop additional elective units that are not listed on request (Please contact us for further information)
RTO Student Handbook 2019 - VET Student Loans
Vocational Placement Kit-CPCCLRG3002 Licence to perform rigging intermediate level PMA aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.